I’ve recorded a lot of conversations over the past decade — and started my Open + Curious project to explicitly write down what I think I’ve learned. The advice everyone gets about conversation — be warm, follow up, build rapport — doesn’t fully describe what I’ve actually seen happen in the conversations that worked.
This thread is a path through pieces I’ve written and conversations I’ve distilled, sequenced for someone who’s wondering why so many attempts at meaningful conversation fall flat. As usual for my writing, none of them answer the question. Instead, they name some of the gaps between what we usually mean by good conversation and what’s happening when a conversation is actually good.
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