Never be mean to somebody who can hurt you by doing nothing. The reality is, that’s probably true of everybody you interact with; you’re interacting with them because you want them to do something.
~ Chris Voss
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Never be mean to somebody who can hurt you by doing nothing. The reality is, that’s probably true of everybody you interact with; you’re interacting with them because you want them to do something.
~ Chris Voss
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Do conversations have known best practices? How much do they improve the odds of landing on the truth?
~ “Dynomight” from, Talking about sugar
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I hate this terrific article. It’s completely stuffed with great ideas and great questions… and exactly zero answers. It starts talking about the particular type of conversation where two people acting benevolently are trying to find the truth about something under discussion. (Here I snicker at all of humanity, and myself, because we’ve been having conversations for like a gazillion years and we don’t yet know how to do it well.) It then narrows down to discussing just online conversations. Said narrowing feels like a great idea because there are a lot of online conversations and it feels like something we should be able to be good at. (Again here, snickering is warranted.) Anyway, at least some people are trying. Maybe, just maybe this is the epoch we get it sorted out?
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Our “surface area of concern”—the number of events we pay attention to on a regular basis—has expanded alongside technology. This is not an inherently negative thing, but becomes one when it adds chronic stress, leads us to burnout, and affects our mental health.
~ Chris Bailey from, Your surface area of concern
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This is a precise and powerful way to describe something which lies at the root of many other phrases: Information overload, multi-tasking (as a way to fail), and spreading our attention too thin (as another way to fail), are just three examples. I’ve long since decided that I do not need to have an opinion on most things, and that frees me from feeling I need to notice as many things as possible.
For many years—but explicitly I have 3 years of journal entries where this is glaring—I’ve lamented wanting to spend more time on some specific things. And yet my days slip past doing other things. I’m not talking about things which get planned—a day at the beach, dinner at someone’s house, or weekend work in the yard. No, I’m talking about that, “where the hell did today go?” stuff. If you like visuals: The glass jar that I filled slowly all day with the sand of small things, only to realize at day’s end that there’s no way to put these larger rocks in. Ever. Because every tomorrow is like today. Dammit.
About a week ago I decided—memento mori, ya’ know—it’s time to flip that shit over. For several years now, I’ve been starting with pretty consistent morning routine. After that, I have four things that I want to do, and I’ve been doing those next. Sometimes that means I don’t touch anything else—not my phone, not my email, not other people, not bills, not even voicemail from roofers—until 4 in the afternoon. It sounds crazy, I know. Guess what? Every day I look at those four things and go: Shazam! Progress! …and it turns out that I then go on to pour in a ton of sand too—return that call [from yesterday], mow the lawn, run an errand, interact with people, etc..
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Then there was a moment. A short one. Social media was perfect. The bubble popped, and suddenly there were voices from outside the bubble. But it was still small, still manageable, not yet the all-consuming force it is today.
~ Jacob Kaplan-Moss from, The Moment
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Today, we have asocial media. I’ve not seen anyone else point out we’re still misspelling it, “social” media. I agree with Kaplan-Moss, and I’ll point out that I am happily still living in that moment. I use the Internet, and I use my phone (and tablet, and computer, and my connection of people, etc.) — none of those things use me any longer. That’s the key. Figuring out what sources of interaction and information you find valuable, and then acting to make them a part of your lived experience. What made asocial media’s moment great was that it showed us that the Internet could be useful. Now it’s up to you to make it so for yourself.
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You don’t know if your idea is any good the moment it’s created. Neither does anyone else. The most you can hope for is a strong gut feeling that it is. And trusting your feelings is not as easy as the optimists say it is. There’s a reason why feelings scare us—because what they tell us and what the rest of the world tells us are often two different things.
~ Hugh MacLeod
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People benefit from deep conversations, but we often stick to small talk with strangers because we underestimate how much they’re interested in our lives, according to new research from The University of Texas at Austin.
~ University of Texas at Austin from, Swapping small talk with strangers for deeper dialogue offers surprising rewards
I didn’t find this at all surprising. None the less, it’s nice to see it demonstrated in a repeatable experiment. I often talk about simply being curious, and how that curiosity generates conversations full of wonder. I’ve had hundreds of conversations now with people I know and total strangers, countless times they’ve expressed delight at the conversations we’ve created. The best part? It’s not a trick I’m performing; I’m genuinely curious.
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Half of the troubles of this life can be traced to saying yes too quickly and not saying no soon enough.
~ Josh Billings
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Forums are the dark matter of the web, the B-movies of the Internet. But they matter. To this day I regularly get excellent search results on forum pages for stuff I’m interested in. Rarely a day goes by that I don’t end up on some forum, somewhere, looking for some obscure bit of information. And more often than not, I find it there.
~ Jeff Atwood, from Civilized Discourse Construction Kit
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That’s a wonderful unpack by Atwood of why Discourse, (a piece of software that powers forums,) was created. Along the way there’s also a load of great information about discourse, (the concept.) And this article is now 9 years old.
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