Thanks for making me think, Ric!

It’s important we actually think about this: what you’re unaware of controls you here. We can’t talk about continuous improvement if we don’t ask ourselves,  why are we here as a team? What’s our promise to the organisation? Here, I think it’s vital that we embrace the fact that our hurry to get to say number three on a scale of ten is often what blocks us from actually getting to ten.

~ Ric Lindberg, from Continuous improvement

That’s from a July podcast episode of Ric Lindberg’s Results and Relationships which you can find wherever you normally listen. His is currently the only podcast I subscribe to.

Ric is usually showing up to lead others in the context of professional organizations… but not entirely. There’s plenty in his work that applies to us as individual creatives. Every episode, I find myself thinking: “Right! I already knew that,” and “thanks, Ric, for making me think about this!”

Showing up to lead is enough. You don’t have to break new ground for your work to be helpful.

Right! I already knew that. Thanks, Ric, for making me think about this!

ɕ

PS: About my subscriptions, there are many podcasts whose RSS feeds I follow in my feed reader app (along with hundreds of other things.) My podcast player is quiet; No new episodes appear creating that fear-of-missing-out. Instead, only when I open my feed reader app, do I see all the new episodes from the many podcast shows I follow. And just like everything else, I simply skim through, and I can add a podcast episode if I wish. This is an example of calm technology.

Belonging with Ric Lindberg

How do tools and human connections shape the development and success of online communities?

Successful communities depend more on leadership and shared purpose than on the platforms they use.

If you don’t have that previous experience that, ‘I’ve been this lost before and it’s okay.’ …or, ‘I have backups. It’s burning, but it’s okay.’ If you don’t have those experiences, poking the box is scary.

~ Ric Lindberg (5:34)

This conversation explores the complexities of building online communities, emphasizing the interplay between human connections and the technical tools used. A significant focus is placed on how platforms like Discourse serve as frameworks for fostering interaction, with insights on their benefits and challenges, including the learning curve for new users. Strategies for onboarding and engaging participants are highlighted as critical for a community’s success.

Another key topic is the balance between structure and organic growth in community dynamics. Practical examples discuss the importance of reducing barriers for new members while maintaining engagement among seasoned participants. Reflections on leadership and intentional design reveal how communities thrive not from technology alone but through careful cultivation of shared values and goals.

Takeaways

Removing barriers to participation — Encouraging exploration and minimizing the fear of making mistakes can boost engagement.

The importance of leadership — Effective communities require intentional design and ongoing support from leaders.

Learning curves in technology — New users face challenges in adapting to platforms, requiring thoughtful onboarding strategies.

Role of shared experiences — Building comfort through shared struggles and support strengthens community bonds.

Value of small groups — Intimate communities foster deeper connections and sustainable engagement.

Balancing free and premium content — Freely accessible resources attract users, while value-added services encourage financial support.

Evolving community needs — Successful communities adapt to meet the changing needs of their members.

Platform limitations — Tools like Discourse are beneficial but not sufficient without purposeful application.

Humanizing interactions — Real-time, informal meetups create stronger interpersonal connections among members.

Resources

Everything is Figureoutable — Marie Forleo’s book exploring a mindset of resilience and problem-solving.

Discourse (platform) — Open-source software used for building online communities.

Ric Lindberg on LinkedIn

(Written with help from Chat-GPT.)

ɕ