The Internet made it easy to gather together vast swaths of humanity and allowed them to communicate with each other at scale. These mostly anonymous ginormous nations of humans have no shared purpose and no shared values. With no common understanding of how to treat each other and no incentives to do so, communication in these “communities” rapidly degrades to the lowest common denominator where uninformed hate is a typical knee-jerk reaction to differences.
~ Rands / Michael Lopp
There’s a bunch of insight about social networks (digital and in real life.) Also worth reading if you are interested in leadership and haven’t yet found the Rands Leadership Slack team.