Simply report problems

Now it may turn out that what a junior employee sees as a problem that they don’t have an answer to really isn’t a problem. On the other hand, some problems are much easier to identify than they are to fix. This is particularly true with ethical and cultural problems.

~ Ben Cotton

This piece is short, so my pull-quote may not make complete sense. I don’t like to pull-quote so much that you can get away with NOT reading the source because, in general, if I’m linking to it then I think the source is important enough to be read entirely.

I digress.

Ben raises a point here that jumped out at me once I saw it. I’ve been hearing and saying that same piece of advice and, yeah… it’s wrong. Yes, if you can bring a solution (or solutions, or even a half-baked first attempt at a solution) with the problem report, great! …but do not — never under any circumstances — refrain from speaking up when you see a problem. It’s either not a problem and you’ll level up when someone explains it, or it IS a problem, or it’s a system in-built blind spot that is a problem… or… you know what? Just speak up.