You can not not communicate. Not discussing the elephant in the room is communicating. Few things are as important to study, practice, and perfect as clear communication.

~ Jason Fried, from The 37signals Guide to Internal Communication

This article explains how Basecamp—the organization itself—communicates. If you are a human being, who ever encounters other human beings, the initial list is a great primer on how to communicate. The whole article makes me feel warm and fuzzy. As if, somehow, the world would take a big step in the right direction if more people would read this one thing.

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