I’ve become increasingly interested in how culture is created within teams. One part is clearly modeling the behavior one wants to see. But I’ve been spending time thinking about how I talk to others about goals, challenges and setbacks. The more I look, the more I see I’m faced with so many interwoven elements: Communication—synchronous, asynchronous, mixed?; Feedback—positive, negative, immediate, delayed, public, private; Goal setting—team, individual, conservative, challenging, insane; Growth; Trust; Shared vision; Shared mission; Morals …
I find myself focusing almost entirely on communication. I try to spend as much time as possible explaining what I’m thinking and what my goals and visions are. At the sametime, the better I get at asking questions, the better I get at understanding what’s going on. There’s a balance. Too little conveying of direct instruction and concrete goals leaves some people struggling to grow. The opposite is also true; Too much and some people are stiffled.
“Curiouser and curiouser,” said Alice.
So what’s a question you ask your teammates that has led to surprising insights?