Practice practice practice

Depending on your own personal history, there isn’t necessarily a lot at stake in how you conduct yourself at a cash register. What I’m trying to get at with my idiosyncratic cashier-focused story is this: there’s a vast difference between the habit of getting by, and the habit of getting better, and you may, without realizing it, be free to choose between them.

~ David Cain from,

I’ve not gone down the exact same rabbit hole as Cain. However, being intentional with my work on the podcast interviews is amazing—it’s the same iterative path of discovery as he’s describing.

I’ve done well over 100 interviews—indoors, outdoors, quiet spaces, noisy spaces, while healthy, while sick-ish, with shy people, with insanely energetic people, during the day, at night, across sunsets with natural light, English-speakers and English-as-second-language speakers, old-ish, young-ish, men, women, couples, teams, while working alone and with an assistant, sleep-deprived and well-rested, with the occasional tech problem, in comfy chairs with tea, in an unpadded folding chair for 12 interviews in a row, well-fed and ravenous, . . .

None of that matters.

The conversations are always amazing. Time after time, once we get into the flow state, it turns out that people are interesting— most of the time surprisingly interesting. The more I work at this, the more I’m coming to believe that the art of communication, and in particular conversation, is the single most important skill for a human to possess.